Управление в сфере гостеприимства
| Hospitality Management This program provides students with the skills, knowledge, and experience needed to manage ventures and careers in the global hospitality industry and related service sector. Students will have the opportunity to deepen their knowledge through studies and develop operational skills through real-life experiences in the field of Hospitality Management, with Year 2 specialization options for gaining competitive management skills related to hospitality, special events, real estate and facilities, and spas. |
Common Core
All students follow the same core curriculum in Year 1. From Year 2, you can choose one of four concentrations to specialize in.
Year 1
(Common Core)
(Common Core)
6 semester credits
This course provides an in-depth exploration of the front-of-house operations in restaurants, emphasizing the importance of balancing ambiance with functionality. Students will examine key elements such as seating layout, wait stations, and guest flow, ensuring alignment with the overall restaurant concept. The course highlights the critical role of exceptional customer service and effective staff training.
In addition to classroom instruction, students will participate in experiential learning through Community Engagement Member Institutions (CEMI), gaining hands-on experience in real hospitality settings. These dynamic learning environments allow students to engage with local communities, apply theoretical knowledge to practical challenges, and develop essential skills in leadership, service, and operations under guided supervision.
This course provides an in-depth exploration of the front-of-house operations in restaurants, emphasizing the importance of balancing ambiance with functionality. Students will examine key elements such as seating layout, wait stations, and guest flow, ensuring alignment with the overall restaurant concept. The course highlights the critical role of exceptional customer service and effective staff training.
In addition to classroom instruction, students will participate in experiential learning through Community Engagement Member Institutions (CEMI), gaining hands-on experience in real hospitality settings. These dynamic learning environments allow students to engage with local communities, apply theoretical knowledge to practical challenges, and develop essential skills in leadership, service, and operations under guided supervision.
3 semester credits
This course offers a foundational introduction to the hospitality industry, covering its core sectors: hotels, restaurants, management services, and clubs. Students will explore key industry trends, the evolution of tourism, travel demand, and the food and beverage sector.
The course also examines professional associations and organizations within hospitality as part of the broader tourism industry. By the end, students will have a clear understanding of operational features and the diverse career paths available in hospitality.
This course offers a foundational introduction to the hospitality industry, covering its core sectors: hotels, restaurants, management services, and clubs. Students will explore key industry trends, the evolution of tourism, travel demand, and the food and beverage sector.
The course also examines professional associations and organizations within hospitality as part of the broader tourism industry. By the end, students will have a clear understanding of operational features and the diverse career paths available in hospitality.
3 semester credits
This introductory course offers students foundational knowledge in the planning, coordination, and management of special events, with an overview of key event industry segments.
Designed for beginners, it helps students build event management skills from the ground up. Students will apply classroom learning to real-world contexts by participating in various on-campus events. The course includes experiential learning through Community Engagement Member Institutions (CEMI), providing hands-on experience and observation in actual event settings.
This introductory course offers students foundational knowledge in the planning, coordination, and management of special events, with an overview of key event industry segments.
Designed for beginners, it helps students build event management skills from the ground up. Students will apply classroom learning to real-world contexts by participating in various on-campus events. The course includes experiential learning through Community Engagement Member Institutions (CEMI), providing hands-on experience and observation in actual event settings.
3 semester credits
This course offers an overview of human resources management, emphasizing planning and strategy, recruitment and selection, equal employment opportunity, training, performance appraisal, compensation, and current HR issues. It is designed for individuals managing employees in a global environment, particularly within the hospitality industry. Topics include job analysis, employee turnover, HR ethics and legal considerations, and the impact of workforce diversity. Open to students with Junior Standing.
This course offers an overview of human resources management, emphasizing planning and strategy, recruitment and selection, equal employment opportunity, training, performance appraisal, compensation, and current HR issues. It is designed for individuals managing employees in a global environment, particularly within the hospitality industry. Topics include job analysis, employee turnover, HR ethics and legal considerations, and the impact of workforce diversity. Open to students with Junior Standing.
3 semester credits
This introductory course provides students with a foundational understanding of the spa and wellness industry. It covers the philosophy and key concepts of spa culture, explores global spa trends, and emphasizes diversity within the field. Students will examine historical and modern therapy models to understand their influence on today’s spa practices. Through experiential learning with CEMI and observation of operations at the on-campus spa, students will gain practical insights into spa management from a beginner’s perspective.
This introductory course provides students with a foundational understanding of the spa and wellness industry. It covers the philosophy and key concepts of spa culture, explores global spa trends, and emphasizes diversity within the field. Students will examine historical and modern therapy models to understand their influence on today’s spa practices. Through experiential learning with CEMI and observation of operations at the on-campus spa, students will gain practical insights into spa management from a beginner’s perspective.
3 semester credits
This course offers an overview of the real estate industry, focusing on its key characteristics and comparing the Anglo-American and Italian systems. Students will be introduced to real estate contract law, exploring both Civil Law and Common Law approaches. The course also covers the fundamentals of real estate market economics, including U.S. foreign direct investment (FDI) flows to Italy.
This course offers an overview of the real estate industry, focusing on its key characteristics and comparing the Anglo-American and Italian systems. Students will be introduced to real estate contract law, exploring both Civil Law and Common Law approaches. The course also covers the fundamentals of real estate market economics, including U.S. foreign direct investment (FDI) flows to Italy.
6 semester credits
This course provides students with a foundational understanding of the real estate industry. It explores the structure and operations of the real estate business while comparing the Anglo-American and Italian legal systems. Students will be introduced to real estate contract law, with a focus on Civil Law and Common Law frameworks. The course also covers basic real estate market economics, including an overview of U.S. foreign direct investment (FDI) flows into Italy.
This course provides students with a foundational understanding of the real estate industry. It explores the structure and operations of the real estate business while comparing the Anglo-American and Italian legal systems. Students will be introduced to real estate contract law, with a focus on Civil Law and Common Law frameworks. The course also covers basic real estate market economics, including an overview of U.S. foreign direct investment (FDI) flows into Italy.
3 semester credits
This course introduces students to marketing principles specific to the hospitality industry. It covers techniques for effectively promoting hotels, restaurants, and clubs by targeting market segments and creating added value. Students will explore marketing resources for both tangible and intangible hospitality products, with a focus on market segmentation, advertising, promotion, pricing strategies, and revenue maximization.
This course introduces students to marketing principles specific to the hospitality industry. It covers techniques for effectively promoting hotels, restaurants, and clubs by targeting market segments and creating added value. Students will explore marketing resources for both tangible and intangible hospitality products, with a focus on market segmentation, advertising, promotion, pricing strategies, and revenue maximization.
3 semester credits
This course explores personal and small group communication skills, focusing on effective information exchange to build strong customer relationships. Through role-playing exercises, students learn how people communicate, develop skills for workplace communication, understand group decision-making, and analyze factors influencing group behavior. The course also covers key Quality System principles: the bottom-up approach and doing things right the first time.
This course explores personal and small group communication skills, focusing on effective information exchange to build strong customer relationships. Through role-playing exercises, students learn how people communicate, develop skills for workplace communication, understand group decision-making, and analyze factors influencing group behavior. The course also covers key Quality System principles: the bottom-up approach and doing things right the first time.
3 semester credits
The course covers the fundamentals of accounting theory and practice and is designed for the non-accounting and finance students. Topics cover accounting terminology, revenue expenses, net income, the accounting equation, debits, credits, balancing the accounting formula, the account structure, and ledgers. Emphasis is given to the use of basic financial accounting concepts to make well-informed business decisions.
The course covers the fundamentals of accounting theory and practice and is designed for the non-accounting and finance students. Topics cover accounting terminology, revenue expenses, net income, the accounting equation, debits, credits, balancing the accounting formula, the account structure, and ledgers. Emphasis is given to the use of basic financial accounting concepts to make well-informed business decisions.
Year 2
Concentrations
Concentrations
Hospitality Management - Reception Professional (Armenia)
Program Outcomes
The specialization in Hospitality Management - Reception Professional (WACS) focuses on developing:
- Understanding of the hospitality industry
- Marketing and management of local and global hospitality businesses, food and wine sectors in hospitality
- Social and cultural aspects of the Italian hospitality industry
Career Opportunities
Management positions in hospitality, hotel, and restaurant-based organizations. The second year of the program is recognized by WACS for the Reception Professional qualification level.
*This concentration will be available in Armenia
6 semester credits
This course introduces students to the fundamentals of professional property management, including ownership, subleasing, and insurance practices for tourist rentals. It covers key functions such as managing residential, retail, and industrial properties, maintenance, construction, insurance, and tenant relations. Experiential learning with Community Engagement Member Institutions (CEMI) offers students hands-on experience through real-world projects, supervised by instructors, combining theory with practical skills in property management and leadership.
This course introduces students to the fundamentals of professional property management, including ownership, subleasing, and insurance practices for tourist rentals. It covers key functions such as managing residential, retail, and industrial properties, maintenance, construction, insurance, and tenant relations. Experiential learning with Community Engagement Member Institutions (CEMI) offers students hands-on experience through real-world projects, supervised by instructors, combining theory with practical skills in property management and leadership.
3 semester credits
The course develops skills in scheduling and controlling costs in project management, which can face challenges related to time, human resources, materials, budget, project specifications, and deadlines. The concept of financial planning for businesses and organizations, including a special emphasis on hospitality structures, asks students to consider the development of budgets, identifying/forecasting potential problems to avoid profit loss, flexible vs. static budgets to control costs, and types of cost control analysis. Prerequisites: Hospitality Accounting or Restaurant Management, or equivalent.
The course develops skills in scheduling and controlling costs in project management, which can face challenges related to time, human resources, materials, budget, project specifications, and deadlines. The concept of financial planning for businesses and organizations, including a special emphasis on hospitality structures, asks students to consider the development of budgets, identifying/forecasting potential problems to avoid profit loss, flexible vs. static budgets to control costs, and types of cost control analysis. Prerequisites: Hospitality Accounting or Restaurant Management, or equivalent.
3 semester credits
This course provides students with essential knowledge and skills for working in the catering industry. It supports personal and professional development while covering key areas such as organization, logistics, and marketing in catering. Experiential learning with CEMI allows students to apply concepts in real-world settings.
This course provides students with essential knowledge and skills for working in the catering industry. It supports personal and professional development while covering key areas such as organization, logistics, and marketing in catering. Experiential learning with CEMI allows students to apply concepts in real-world settings.
3 semester credits
This course offers an overview of key organizational behavior (OB) theories and their application in professional settings. Topics span individual, group, and organizational dynamics. Students will gain both conceptual knowledge and practical skills through lectures and case study discussions. Prerequisite: Human Resources Management or equivalent.
This course offers an overview of key organizational behavior (OB) theories and their application in professional settings. Topics span individual, group, and organizational dynamics. Students will gain both conceptual knowledge and practical skills through lectures and case study discussions. Prerequisite: Human Resources Management or equivalent.
3 semester credits
This course focuses on management principles within the international hospitality industry. It explores leadership, HR management, organizational strategy, and cross-cultural business practices. Emphasis is placed on adapting management skills across cultures. The course includes guest lectures and site visits to international hospitality venues in Florence. Prerequisite: Introduction to Hospitality or equivalent.
This course focuses on management principles within the international hospitality industry. It explores leadership, HR management, organizational strategy, and cross-cultural business practices. Emphasis is placed on adapting management skills across cultures. The course includes guest lectures and site visits to international hospitality venues in Florence. Prerequisite: Introduction to Hospitality or equivalent.
6 semester credits
This course provides a comprehensive overview of hospitality management, focusing on two key areas: management operations and front office procedures. Students will study business practices, accounting controls, legal issues, and policies essential for managing hospitality establishments such as hotels, resorts, restaurants, and clubs. The course then shifts to front office operations, covering topics like reservation systems, revenue management, night audits, guest services, housekeeping, and room operations.
Experiential learning is a core component, with students participating in real-world projects through our Community Engagement Member Institutions (CEMI). These hands-on experiences, supervised by instructors, offer students the chance to apply classroom knowledge in real settings, develop leadership and problem-solving skills, and engage with local communities. This learning model combines theoretical knowledge with practical application to prepare students for successful careers in hospitality management.
This course provides a comprehensive overview of hospitality management, focusing on two key areas: management operations and front office procedures. Students will study business practices, accounting controls, legal issues, and policies essential for managing hospitality establishments such as hotels, resorts, restaurants, and clubs. The course then shifts to front office operations, covering topics like reservation systems, revenue management, night audits, guest services, housekeeping, and room operations.
Experiential learning is a core component, with students participating in real-world projects through our Community Engagement Member Institutions (CEMI). These hands-on experiences, supervised by instructors, offer students the chance to apply classroom knowledge in real settings, develop leadership and problem-solving skills, and engage with local communities. This learning model combines theoretical knowledge with practical application to prepare students for successful careers in hospitality management.
3 semester credits
This course provides an introduction to essential concepts in the hospitality industry, focusing on food and beverage operations. Students will learn about cost control systems, operating budgets, and efficient management of food and beverage cycles. Key topics include cost calculation, menu planning, inventory control, receiving procedures, profit and budget forecasting, labor cost management, and payment systems.
The course also features experiential learning through CEMI (Community Engagement Member Institutions), offering students the opportunity to apply theoretical knowledge in real-world hospitality settings.
This course provides an introduction to essential concepts in the hospitality industry, focusing on food and beverage operations. Students will learn about cost control systems, operating budgets, and efficient management of food and beverage cycles. Key topics include cost calculation, menu planning, inventory control, receiving procedures, profit and budget forecasting, labor cost management, and payment systems.
The course also features experiential learning through CEMI (Community Engagement Member Institutions), offering students the opportunity to apply theoretical knowledge in real-world hospitality settings.
3 semester credits
This course explores the evolving role of housekeeping in today’s lodging industry. With the rise of new technologies, markets, and guest expectations, housekeeping professionals are now required to possess a broader skill set beyond traditional cleaning tasks. Key topics include managing staff diversity, union relations, the integration of technology, and addressing health and safety concerns.
Students will examine the functions of the housekeeping department within hotel operations, with particular emphasis on communication between housekeeping, the front office, and engineering/maintenance teams. The course also covers administrative and managerial responsibilities, along with modern practices in energy conservation, risk management, sustainability, and guest room technology.
This course explores the evolving role of housekeeping in today’s lodging industry. With the rise of new technologies, markets, and guest expectations, housekeeping professionals are now required to possess a broader skill set beyond traditional cleaning tasks. Key topics include managing staff diversity, union relations, the integration of technology, and addressing health and safety concerns.
Students will examine the functions of the housekeeping department within hotel operations, with particular emphasis on communication between housekeeping, the front office, and engineering/maintenance teams. The course also covers administrative and managerial responsibilities, along with modern practices in energy conservation, risk management, sustainability, and guest room technology.
3 semester credits
This course offers an in-depth exploration of digital practices in the tourism and hospitality industries. It focuses on current trends in online tourism marketing and destination management systems, providing students with advanced insight into hospitality sales tactics, global distribution strategies, and e-commerce planning.
Through role-playing exercises and practical skills training, students will gain hands-on experience in digital sales environments. The course also addresses the opportunities, limitations, challenges, and risks associated with digital tools and platforms from a managerial perspective.
Prerequisite: Hospitality Marketing or equivalent.
This course offers an in-depth exploration of digital practices in the tourism and hospitality industries. It focuses on current trends in online tourism marketing and destination management systems, providing students with advanced insight into hospitality sales tactics, global distribution strategies, and e-commerce planning.
Through role-playing exercises and practical skills training, students will gain hands-on experience in digital sales environments. The course also addresses the opportunities, limitations, challenges, and risks associated with digital tools and platforms from a managerial perspective.
Prerequisite: Hospitality Marketing or equivalent.
3 semester credits
This course examines the development of international tourism from its historic beginnings to current growth. Emphasis will be placed on the topics of tourism marketing and communication, the role of governments in international tourism, the effect of tourism in a country's infrastructure and society, and the impact of tourism in developing countries.
This seminar is designed to increase student awareness of essential health and safety issues within academic facilities and laboratories. It fulfills the induction training requirements for all students by promoting a culture of risk awareness and prevention as a core element of their education. The seminar uses a hands-on, practical training approach that encourages active student participation both individually and in small group settings.
This course examines the development of international tourism from its historic beginnings to current growth. Emphasis will be placed on the topics of tourism marketing and communication, the role of governments in international tourism, the effect of tourism in a country's infrastructure and society, and the impact of tourism in developing countries.
This seminar is designed to increase student awareness of essential health and safety issues within academic facilities and laboratories. It fulfills the induction training requirements for all students by promoting a culture of risk awareness and prevention as a core element of their education. The seminar uses a hands-on, practical training approach that encourages active student participation both individually and in small group settings.
1 semester credit
This seminar aims to raise awareness of key health and safety issues in academic facilities and laboratories. The course meets the requirements for induction training for all students, promoting risk awareness and risk prevention as an integral part of education. A practical approach to training will be used in order to encourage students to actively participate both on their own and in small groups.
This seminar aims to raise awareness of key health and safety issues in academic facilities and laboratories. The course meets the requirements for induction training for all students, promoting risk awareness and risk prevention as an integral part of education. A practical approach to training will be used in order to encourage students to actively participate both on their own and in small groups.
Special Event Management
(Florence)
(Florence)
Program Outcomes
The specialization in Special Event Management focuses on:
- Developing knowledge of special event management and operations
- Understanding major event industry segments
- Designing and staging diverse event categories including sports, MICE, corporate, and ceremony-related events
Career Opportunities
Management in all segments of the hospitality event industry including event manager, conference center manager, and event consultant positions.
*This concentration is available exclusively in Florence
6 semester credits
This course provides an in-depth study of special event management, focusing on the creative, logistical, financial, and marketing aspects of events such as weddings, business functions, and festivals. Students will develop skills in contracts, staffing, budgeting, and the use of digital tools and social media for event promotion. The course includes experiential learning with CEMI, offering real-world project work and community engagement. Prerequisite: Introduction to Event Management or equivalent.
This course provides an in-depth study of special event management, focusing on the creative, logistical, financial, and marketing aspects of events such as weddings, business functions, and festivals. Students will develop skills in contracts, staffing, budgeting, and the use of digital tools and social media for event promotion. The course includes experiential learning with CEMI, offering real-world project work and community engagement. Prerequisite: Introduction to Event Management or equivalent.
3 semester credits
This course explores the strategies and approaches essential to planning and executing successful corporate meetings and conferences. Students will gain professional skills in event design and production tailored to the growing corporate event industry. Prerequisite: Introduction to Event Management or equivalent.
This course explores the strategies and approaches essential to planning and executing successful corporate meetings and conferences. Students will gain professional skills in event design and production tailored to the growing corporate event industry. Prerequisite: Introduction to Event Management or equivalent.
3 semester credits
This course builds skills in project scheduling and cost control, with a focus on hospitality businesses. Students will learn financial planning techniques including budget development, cost control analysis, and forecasting to prevent profit loss. Emphasis is placed on managing time, resources, and project specifications.
Prerequisites: Hospitality Accounting, Restaurant Management, or equivalent.
This course builds skills in project scheduling and cost control, with a focus on hospitality businesses. Students will learn financial planning techniques including budget development, cost control analysis, and forecasting to prevent profit loss. Emphasis is placed on managing time, resources, and project specifications.
Prerequisites: Hospitality Accounting, Restaurant Management, or equivalent.
3 semester credits
This course will enable students to acquire knowledge and competency related directly to the catering environment. The course will enhance personal growth and development, enabling students to undertake catering-based coursework with greater confidence. All organizational, logistical, and marketing aspects of the catering industry will be analyzed. This class includes experiential learning with CEMI.
This course will enable students to acquire knowledge and competency related directly to the catering environment. The course will enhance personal growth and development, enabling students to undertake catering-based coursework with greater confidence. All organizational, logistical, and marketing aspects of the catering industry will be analyzed. This class includes experiential learning with CEMI.
3 semester credits
This course provides the opportunity to understand and appreciate the facility operations and event management in the sport industry. Course topics will focus on various aspects of business, legal, and operational practices in the sports field. The class will feature lecture hours as well as real-life practice through the development of both facility management and sports events projects. Students will be engaged within the community and will be able to learn-by-doing, applying business theories and frameworks to the projects development. Coursework will enhance the students' perspective and awareness of business issues from both a technical and a cultural point of view.
This course provides the opportunity to understand and appreciate the facility operations and event management in the sport industry. Course topics will focus on various aspects of business, legal, and operational practices in the sports field. The class will feature lecture hours as well as real-life practice through the development of both facility management and sports events projects. Students will be engaged within the community and will be able to learn-by-doing, applying business theories and frameworks to the projects development. Coursework will enhance the students' perspective and awareness of business issues from both a technical and a cultural point of view.
6 semester credits
This intermediate course explores the key logistical and production elements essential to successful event planning. Students will study equipment needs, time management, planning principles, and operational functions. Emphasis is placed on contract negotiation and implementation. Experiential learning with CEMI provides hands-on experience through campus events and community engagement, combining theory with real-world application.
This intermediate course explores the key logistical and production elements essential to successful event planning. Students will study equipment needs, time management, planning principles, and operational functions. Emphasis is placed on contract negotiation and implementation. Experiential learning with CEMI provides hands-on experience through campus events and community engagement, combining theory with real-world application.
3 semester credits
This course introduces the Meetings, Incentives, Conferences, and Events (MICE) sector as a vital component of the tourism industry. It covers the unique features of MICE, its role in tourism development, conference marketing, and event management. Students will explore the key operational and managerial tasks required to successfully plan and execute MICE events
HPHTEO440 Event Operations and Project Management.3 semester
This course develops students’ skills in planning, coordinating, and managing special events from a project management and leadership perspective. Emphasis is placed on strategic planning, financial and legal considerations, and the complexity of the event industry. Students gain hands-on experience through Experiential Learning with CEMI.
This course introduces the Meetings, Incentives, Conferences, and Events (MICE) sector as a vital component of the tourism industry. It covers the unique features of MICE, its role in tourism development, conference marketing, and event management. Students will explore the key operational and managerial tasks required to successfully plan and execute MICE events
HPHTEO440 Event Operations and Project Management.3 semester
This course develops students’ skills in planning, coordinating, and managing special events from a project management and leadership perspective. Emphasis is placed on strategic planning, financial and legal considerations, and the complexity of the event industry. Students gain hands-on experience through Experiential Learning with CEMI.
3 semester credits
This course provides an in-depth study of internet practices for tourism managers, focusing on online tourism marketing, destination management systems, and global distribution e-commerce. It explores advanced sales strategies through practical applications like role plays, while addressing the opportunities and risks of digital practices from a managerial perspective. Prerequisite: Hospitality Marketing or equivalent.
This course provides an in-depth study of internet practices for tourism managers, focusing on online tourism marketing, destination management systems, and global distribution e-commerce. It explores advanced sales strategies through practical applications like role plays, while addressing the opportunities and risks of digital practices from a managerial perspective. Prerequisite: Hospitality Marketing or equivalent.
3 semester credits
This course provides a comprehensive overview of the wedding planning process, examining political, cultural, economic, and religious influences, with special focus on Italian wedding traditions. Students will visit prestigious wedding venues in Florence and participate in interactive sessions and practical training to develop essential communication and planning skills for the industry. The course includes experiential learning with CEMI.
This course provides a comprehensive overview of the wedding planning process, examining political, cultural, economic, and religious influences, with special focus on Italian wedding traditions. Students will visit prestigious wedding venues in Florence and participate in interactive sessions and practical training to develop essential communication and planning skills for the industry. The course includes experiential learning with CEMI.
Spa Management
(Florence)
(Florence)
Program Outcomes
The specialization in Spa Management focuses on:
- Gaining an overview of the wellness tourism sector
- Becoming familiar with spa management operations including finance, human resources, marketing, products, treatments, equipment, and spa business development
Career Opportunities
Management positions in all wellness tourism industry segments including spa management, spa operations, spa therapy, and wellness consulting.
*This concentration is available exclusively in Florence
6 semester credits
This course provides foundational knowledge for managing and operating a profitable spa in today’s dynamic wellness industry. Students will explore the evolution of spas from ancient times to modern integrations with healthcare, tourism, and hospitality. Emphasis is placed on daily operations, business models, market segmentation (e.g., day, resort, medical, destination, and lifestyle spas), and strategic planning for growth. Key topics include management, finance, HR, marketing, treatments, and equipment planning. The course includes experiential learning with CEMI, combining classroom theory with hands-on, community-based projects under instructor supervision.
This course provides foundational knowledge for managing and operating a profitable spa in today’s dynamic wellness industry. Students will explore the evolution of spas from ancient times to modern integrations with healthcare, tourism, and hospitality. Emphasis is placed on daily operations, business models, market segmentation (e.g., day, resort, medical, destination, and lifestyle spas), and strategic planning for growth. Key topics include management, finance, HR, marketing, treatments, and equipment planning. The course includes experiential learning with CEMI, combining classroom theory with hands-on, community-based projects under instructor supervision.
3 semester credits
This introductory course offers a comprehensive overview of spa treatments with a focus on healing therapies and hydrotherapy. Students will explore treatment philosophies, physiological effects, and the benefits and contraindications of various spa techniques. Emphasis is placed on the properties and therapeutic uses of water, including balneotherapy, thalassotherapy, mineral springs, saunas, hammams, and hydrotherapy equipment. The course also covers basic human anatomy—muscular, skeletal, nervous, circulatory, and skin systems—to support understanding of the body-mind connection. Students will learn industry service standards and proper sanitation protocols in accordance with health and safety regulations.
This introductory course offers a comprehensive overview of spa treatments with a focus on healing therapies and hydrotherapy. Students will explore treatment philosophies, physiological effects, and the benefits and contraindications of various spa techniques. Emphasis is placed on the properties and therapeutic uses of water, including balneotherapy, thalassotherapy, mineral springs, saunas, hammams, and hydrotherapy equipment. The course also covers basic human anatomy—muscular, skeletal, nervous, circulatory, and skin systems—to support understanding of the body-mind connection. Students will learn industry service standards and proper sanitation protocols in accordance with health and safety regulations.
3 semester credits
This course analyzes fashion-based image consultancy for individual clients as a profession of growing importance in both the fashion and tourism industries. Key course topics include the resources necessary to build a career in consultancy, portfolio building, self-marketing, and client consultation. The course also provides important contextual information related to the dynamics of the fashion industry. Field visits and activities are significant components of the coursework, allowing students to not only familiarize themselves with real working environments but also interact with professionals in order to build competency in networking with future intermediaries and clients.
This course analyzes fashion-based image consultancy for individual clients as a profession of growing importance in both the fashion and tourism industries. Key course topics include the resources necessary to build a career in consultancy, portfolio building, self-marketing, and client consultation. The course also provides important contextual information related to the dynamics of the fashion industry. Field visits and activities are significant components of the coursework, allowing students to not only familiarize themselves with real working environments but also interact with professionals in order to build competency in networking with future intermediaries and clients.
3 semester credits
This course examines wellness as a holistic approach to improving quality of life through positive lifestyle habits. Topics include nutrition, exercise, stress management, healthy relationships, and career satisfaction. Students will explore primary (cardiorespiratory, muscular strength, flexibility, body composition) and secondary (balance, coordination, agility, speed, mental focus) components of fitness, alongside basic anatomy. The course emphasizes integrating nutrition and physical activity for long-term health and emotional well-being, with practical fitness sessions included.
This course examines wellness as a holistic approach to improving quality of life through positive lifestyle habits. Topics include nutrition, exercise, stress management, healthy relationships, and career satisfaction. Students will explore primary (cardiorespiratory, muscular strength, flexibility, body composition) and secondary (balance, coordination, agility, speed, mental focus) components of fitness, alongside basic anatomy. The course emphasizes integrating nutrition and physical activity for long-term health and emotional well-being, with practical fitness sessions included.
3 semester credits
This course provides an overview of key organizational behavior (OB) concepts and their application in professional settings. Topics cover individual, group, and organizational levels of analysis. Combining theory with practice, lectures introduce essential concepts to understand workplace phenomena. Case studies enhance students’ ability to apply knowledge to real-world situations.
Prerequisites: Human Resources Management or equivalent.
This course provides an overview of key organizational behavior (OB) concepts and their application in professional settings. Topics cover individual, group, and organizational levels of analysis. Combining theory with practice, lectures introduce essential concepts to understand workplace phenomena. Case studies enhance students’ ability to apply knowledge to real-world situations.
Prerequisites: Human Resources Management or equivalent.
6 semester credits
This course prepares students for careers in beauty therapy and day spa operations, covering treatments, spa management, customer care, and marketing. Students gain practical experience through on-campus spa work and community projects with CEMI, supported by instructor supervision.
Prerequisite: Spa Operations and Management or equivalent.
This course prepares students for careers in beauty therapy and day spa operations, covering treatments, spa management, customer care, and marketing. Students gain practical experience through on-campus spa work and community projects with CEMI, supported by instructor supervision.
Prerequisite: Spa Operations and Management or equivalent.
3 semester credits
This course builds on existing yoga knowledge, teaching students to use Hatha yoga therapeutically to address physical, mental, and emotional challenges. It covers health, wellness, and stress management through asanas, pranayama, and meditation. Students learn to integrate yoga with medicine, applying anatomy and physiology to common ailments in individual and group settings.
This course builds on existing yoga knowledge, teaching students to use Hatha yoga therapeutically to address physical, mental, and emotional challenges. It covers health, wellness, and stress management through asanas, pranayama, and meditation. Students learn to integrate yoga with medicine, applying anatomy and physiology to common ailments in individual and group settings.
3 semester credits
This course provides comprehensive knowledge and skills for professional massage therapy. Students explore traditional and modern approaches, focusing on hydrotherapy, biodynamic therapy, lymphatic drainage, and reflexology. Techniques studied include Swedish, Thai, Ayurvedic, Shiatsu, hot stone, deep tissue, and sports massage. Emphasis is placed on health and safety standards in spa settings. Includes experiential learning with CEMI.
Prerequisites: Introduction to Spa Treatments or equivalent.
This course provides comprehensive knowledge and skills for professional massage therapy. Students explore traditional and modern approaches, focusing on hydrotherapy, biodynamic therapy, lymphatic drainage, and reflexology. Techniques studied include Swedish, Thai, Ayurvedic, Shiatsu, hot stone, deep tissue, and sports massage. Emphasis is placed on health and safety standards in spa settings. Includes experiential learning with CEMI.
Prerequisites: Introduction to Spa Treatments or equivalent.
3 semester credits
This course offers an in-depth study of online tourism marketing and destination management systems. Topics include advanced sales tactics, practical role plays, e-commerce planning, and management of global distribution systems. It also covers the opportunities, challenges, and risks of digital practices from a managerial perspective.
Prerequisites: Hospitality Marketing or equivalent.
This course offers an in-depth study of online tourism marketing and destination management systems. Topics include advanced sales tactics, practical role plays, e-commerce planning, and management of global distribution systems. It also covers the opportunities, challenges, and risks of digital practices from a managerial perspective.
Prerequisites: Hospitality Marketing or equivalent.
3 semester credits
This course introduces students to the theory and practice of personal training. Topics include muscle and joint function, human movement mechanics, bioenergetics, and training principles. Students will learn cardio-respiratory, strength, endurance, and flexibility training, along with the use of fitness equipment and spotting techniques. Emphasis is placed on exercise program design, communication, motivation, and collaboration with specialists. Practical physical activity sessions are included.
Prerequisites: Introductory course in health, wellness, or sports, or equivalent.
This course introduces students to the theory and practice of personal training. Topics include muscle and joint function, human movement mechanics, bioenergetics, and training principles. Students will learn cardio-respiratory, strength, endurance, and flexibility training, along with the use of fitness equipment and spotting techniques. Emphasis is placed on exercise program design, communication, motivation, and collaboration with specialists. Practical physical activity sessions are included.
Prerequisites: Introductory course in health, wellness, or sports, or equivalent.
Real Estate and Facilities Management (Florence)
Program Outcomes
The specialization in Real Estate and Facilities Management focuses on:
- Principles of real estate and facilities management
- Professional property management
- Methods of real estate valuation
- Urban policy and planning in global housing markets
Career Opportunities
Management positions in real estate and property industry related to real estate valuation, housing market analysis, property management, and facilities supervision.
*This concentration is available exclusively in Florence
6 semester credits
This course provides foundational knowledge in property management, covering ownership, subleases, and insurance practices for tourist rentals. Students will explore key functions of managing residential, retail, and industrial properties, including maintenance, construction, insurance, and tenant relations. Experiential learning with Community Engagement Member Institutions (CEMI) offers hands-on projects and community integration, supported by instructor supervision. This approach combines theory and practice to develop operational, problem-solving, leadership, and management skills.
This course provides foundational knowledge in property management, covering ownership, subleases, and insurance practices for tourist rentals. Students will explore key functions of managing residential, retail, and industrial properties, including maintenance, construction, insurance, and tenant relations. Experiential learning with Community Engagement Member Institutions (CEMI) offers hands-on projects and community integration, supported by instructor supervision. This approach combines theory and practice to develop operational, problem-solving, leadership, and management skills.
3 semester credits
The aim of this course is to provide students with knowledge on the role of urban policy and planning in relation to the housing market in a global context. Students will become familiar with the implications for policy and practice and will learn how to develop regional and local housing strategies. This course includes references to international cases from the United Kingdom, the United States, Ireland, Hong Kong, Australia, and other European countries. Students will gain knowledge of the impact that the emerging sharing economies have on urban development, as well as learning about the process of buying an Italian property as a secondary home.
The aim of this course is to provide students with knowledge on the role of urban policy and planning in relation to the housing market in a global context. Students will become familiar with the implications for policy and practice and will learn how to develop regional and local housing strategies. This course includes references to international cases from the United Kingdom, the United States, Ireland, Hong Kong, Australia, and other European countries. Students will gain knowledge of the impact that the emerging sharing economies have on urban development, as well as learning about the process of buying an Italian property as a secondary home.
3 semester credits
The aim of this course is to provide students with the main concepts and methods of valuing real estate. Students will explore the property valuation profession, gaining knowledge of the five traditional methods of valuation and undertaking their own valuation calculations. This course also focuses on ROI (return on investment) analysis for real estate investments for tourism purposes. Students will also become familiar with the different methods of measurement and valuation standards
The aim of this course is to provide students with the main concepts and methods of valuing real estate. Students will explore the property valuation profession, gaining knowledge of the five traditional methods of valuation and undertaking their own valuation calculations. This course also focuses on ROI (return on investment) analysis for real estate investments for tourism purposes. Students will also become familiar with the different methods of measurement and valuation standards
3 semester credits
The aim of this course is to provide an overview of main theoretical concepts of organizational behavior (OB) and their application in professional organizations. The course covers various topics in OB, which are generally grouped into the individual, group, and organizational levels of analysis. The course balances conceptual knowledge with practical application. Lectures will provide a broad overview of the course topic and explain key concepts to be used in understanding phenomena occurring in the business world. Relevant case studies will be discussed in class in order to develop students’ skills in applying knowledge to practical situations. Prerequisites: Human Resources Management or equivalent.
The aim of this course is to provide an overview of main theoretical concepts of organizational behavior (OB) and their application in professional organizations. The course covers various topics in OB, which are generally grouped into the individual, group, and organizational levels of analysis. The course balances conceptual knowledge with practical application. Lectures will provide a broad overview of the course topic and explain key concepts to be used in understanding phenomena occurring in the business world. Relevant case studies will be discussed in class in order to develop students’ skills in applying knowledge to practical situations. Prerequisites: Human Resources Management or equivalent.
3 semester credits
This management course offers an emphasis on the hospitality industry for students interested in international business ventures and partnerships in this specific sector. Management, leadership, human resource management, organizational skills, and strategy will all be analyzed from a cross-cultural business perspective. The class will focus on strategies for adapting managerial skills across cultures. Guest lecturers and on-site visits to international hospitality structures in the city of Florence are a regular feature of the coursework.
Prerequisites: Introduction to Hospitality or equivalent.
This management course offers an emphasis on the hospitality industry for students interested in international business ventures and partnerships in this specific sector. Management, leadership, human resource management, organizational skills, and strategy will all be analyzed from a cross-cultural business perspective. The class will focus on strategies for adapting managerial skills across cultures. Guest lecturers and on-site visits to international hospitality structures in the city of Florence are a regular feature of the coursework.
Prerequisites: Introduction to Hospitality or equivalent.
6 semester credits
The aim of this course is to provide students with an advanced knowledge of real estate management. Students will learn how to conduct a financial analysis on the real estate sector. This course also focuses on real estate marketing management. Students will gain knowledge of financing and taxation, as well as mortgages and access to credit strategies. This course includes experiential learning hours with our Community Engagement Member Institutions (CEMI). CEMI are dynamic learning environments created to foster learning through a structured interaction with the community. In addition to regular lecture hours, students will be involved in learning by doing real projects and integration with the local population and territory in order to remove cultural and learning barriers as well as to develop a strong likelihood for success in life. The experiential learning hours are fully supervised by instructors who track students step by step during their learning experience, monitor and advise according to student needs, and support student initiative. This unique learning model allows students to benefit from an all-encompassing educational experience based on theory and practice in real enterprises, learning of comprehensive operational processes, problem-solving, leadership, and management.
Prerequisites: Introduction to Management or equivalent.
The aim of this course is to provide students with an advanced knowledge of real estate management. Students will learn how to conduct a financial analysis on the real estate sector. This course also focuses on real estate marketing management. Students will gain knowledge of financing and taxation, as well as mortgages and access to credit strategies. This course includes experiential learning hours with our Community Engagement Member Institutions (CEMI). CEMI are dynamic learning environments created to foster learning through a structured interaction with the community. In addition to regular lecture hours, students will be involved in learning by doing real projects and integration with the local population and territory in order to remove cultural and learning barriers as well as to develop a strong likelihood for success in life. The experiential learning hours are fully supervised by instructors who track students step by step during their learning experience, monitor and advise according to student needs, and support student initiative. This unique learning model allows students to benefit from an all-encompassing educational experience based on theory and practice in real enterprises, learning of comprehensive operational processes, problem-solving, leadership, and management.
Prerequisites: Introduction to Management or equivalent.
3 semester credits
This course focuses on the formulation, implementation, and evaluation of sales execution. Topics range from developing a market strategy to choosing a sales methodology, establishing a successful sales culture, developing and implementing a talent management system, offering rewards to support the sales force, and evaluating success via the metrics system. The course engages students in the current issues of sales management. Students examine case studies of leading sales organizations and develop their own sales execution plan in teams throughout the term.
This course focuses on the formulation, implementation, and evaluation of sales execution. Topics range from developing a market strategy to choosing a sales methodology, establishing a successful sales culture, developing and implementing a talent management system, offering rewards to support the sales force, and evaluating success via the metrics system. The course engages students in the current issues of sales management. Students examine case studies of leading sales organizations and develop their own sales execution plan in teams throughout the term.
3 semester credits
This course features an in-depth study of Internet practices for tourism managers, including a detailed examination of the current practices of on-line tourism marketing and destination management systems. Covered topics include an advanced investigation of sales tactics and procedures used in the hospitality sales environment, the practical application through role plays and skills practice, and the planning and managing of e-commerce for global distribution systems. Topics also include the opportunities, limitations, issues, and risks of digital practices from a managerial perspective.
Prerequisites: Hospitality Marketing or equivalent.
This course features an in-depth study of Internet practices for tourism managers, including a detailed examination of the current practices of on-line tourism marketing and destination management systems. Covered topics include an advanced investigation of sales tactics and procedures used in the hospitality sales environment, the practical application through role plays and skills practice, and the planning and managing of e-commerce for global distribution systems. Topics also include the opportunities, limitations, issues, and risks of digital practices from a managerial perspective.
Prerequisites: Hospitality Marketing or equivalent.
3 semester credits
This course focuses on the essentials of real estate law and provides students with a strong understanding of the role of the real estate paralegal. Students will be introduced to the law of real property and will gain knowledge of the main elements of real estate contracts. Lessons will also include notions of deeds' development, leases, licenses and title insurance. Students will analyze and compare Civil and Common Law.
This course focuses on the essentials of real estate law and provides students with a strong understanding of the role of the real estate paralegal. Students will be introduced to the law of real property and will gain knowledge of the main elements of real estate contracts. Lessons will also include notions of deeds' development, leases, licenses and title insurance. Students will analyze and compare Civil and Common Law.
3 semester credits
This course explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and inter-group conflict and its resolution. Students will familiarize with negotiation strategies and planning, as well as with ethics in negotiation. This course will also focus on international and cross-cultural negotiation strategies.
This course explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and inter-group conflict and its resolution. Students will familiarize with negotiation strategies and planning, as well as with ethics in negotiation. This course will also focus on international and cross-cultural negotiation strategies.
ACADEMIC CALENDAR
2025–2026
2025–2026
Осенний семестр I
15-недельный семестр
15-недельный семестр
1 сентября
1 сентября
Понедельник
Прибытие студентов (см. расписание для уточнения места и времени прибытия)
2 сентября
2 сентября
Вторник
Ориентация (обязательное участие. Безопасность студентов)
Сессия I
Сессия I
3 сентября (ср) – 18 сентября (чт)
Сессия II
Сессия II
1 октября (ср) – 16 октября (чт)
Сессия III
Сессия III
29 октября (ср) – 13 ноября (чт)
Сессия IV
Сессия IV
26 ноября (ср) – 11 декабря (чт)
Весенний семестр II
18-недельный семестр
18-недельный семестр
7 января (ср)
–
16 января (чт)
–
16 января (чт)
7 января (ср)
–
16 января (чт)
–
16 января (чт)
Практическое обучение
Уточняется
Сессия I
Сессия I
28 января (ср) – 12 февраля (чт)
Сессия II
Сессия II
25 февраля (ср) – 3 марта (ср)
Сессия III
Сессия III
25 марта (ср) – 9 апреля (чт)
Сессия IV
Сессия IV
22 апреля (ср) – 7 мая (чт)
© 2025 Apicius Armenia
International Hospitality School
International Hospitality School